This answer depends on the client needs at the moment. When you upload your resume it will get reviewed by a member of HR. If you meet the qualifications and Nuconnections is seeking agents for accounts they will reach out depending on client needs and your internal rankings.

The minimum requirements for a computer is an Intel i3 processor/8 GB RAM/ Windows 10. We recommend an Intel i5/ 16 GB RAM/ Windows 10 or any specs exceeding.

Some of the positions that are being offered are remote, in the applicable areas, depending on the client needs. There are positions that are also in office.

No, the positions we offer are full-time. If you have other employment, go to school, or require any other commitment then you will be ineligible.

On peak seasons we usually hire 3-5 agents a month. On average we hire 1-2 agents per month.

Most clients we work with offer customer service positions, there are a few sales contracts and fewer data entry ones.

All of the positions we currently offer requires phone support. Some require email support as well They're all inbounding, with few outrounding( if you have to follow up on a case or call back the customer)

Nuconnections pay periods are the 15th and 30th of each month.

Yes our representatives are allowed to relocate, if the area is within the applicable zones. As long as we get a heads up and communication is transparent.

Training is done online usually through zoom, google meet, teams or another video conferencing platform. Typically training ranges from 3-5 weeks.

Yes training is paid. The current training rate is $450 JMD an hour. After training the pay rate usually increases.

Incentives are offered, depending on the account. Their usually adjusted.

Yes, a candidate can apply with little to no call center or customer service experience. Some features that can help you stand out are: Excellent fluency in English Tech Savvy Your own equipment Quick and critical thinking Drive to be successful Problem solving skills

The clients we work with usually offer payed time off (PTO), and accumulated sick leave.